Week 7 - MKTG 6101 - AI Implications in Public Health

Hello everyone!

This week, I wanted to dive into the implications of AI in other industries other than marketing, which has been the focus in the past few blogs. 

As I mentioned in my very first blog, I pursued a Bachelors in Public Health and am currently working within my sector in my local county Public Health office. I have never given much thought to the implications that AI would have in my industry and I think it's because a lot if not all the work that we do within the Public Health department is one on one with community members. The services that we provide within the department are very much community based and involve direct communication and interaction between stakeholders and community members.

That being said, there are some processes that have been automated, but in my opinion it is for the best. For example, some automated (online) processes that were originally done in person through paper or through the phone include our surveys and applications. Surveys now have a higher rate of completion since they can be done online and the community member doesn’t have to stay an additional 10-15 minutes in the office. In addition, some applications for benefits can now be completed online as well and it eliminates time and errors.

So there are some clear advantages to AI in the Public Health industry and there are some changes that have already been made. But until AI truly advances to a stage where community members can interact one on one and have their needs met, then I believe that in terms of the job industry, we will still be secure. Time will tell.

Thank you for reading!

Until next time,

Mariana Munguia